Our service and backup have become synonymously linked with the Bateman name, and as we are located in the southwest of England, it has to be be one of the most important aspects of the business.
We run our own service team from Devon in the UK. Service engineers are dispersed from the factory returning back at the end of each week. This enables each service vehicle to be re-stocked, and each service engineer to catch up with any new updates.
There is therefore a service engineer never too far away from a customer in case of any emergency.
A phone call to the office, and a chat to the service or design department regarding a problem can more often than not be talked through and sorted over the phone without the need for an on farm service call.
Out of office hours calls are monitored, returned and actioned as deemed necessary.
Whoever answers the phone will sort out your service or parts requirements. As we fabricate most aspects of the machines, and assemble everything at the factory, parts are readily available "off the shelf". We have parts available for all the range of Bateman sprayers, past and present.
Parts are despatched either by standard post or via T.N.T. express delivery, pre-9a.m. if required.
For Service & Parts
Contact Number +44 (0) 1769 580 439